What is the second step in the Practical Problem-Solving Method?

The second step in the Practical Problem-Solving Method involves breaking down the problem and identifying performance gaps. This is a crucial phase where the problem is analyzed to understand its components and the specific areas where performance is lacking. By segmenting the issues, one can clarify the problem's scope and gain insights into its root causes. This structured approach enables a more targeted and effective strategy in subsequent steps, such as drafting solutions and implementing changes.

In this context, after identifying the problem in the first step, diving into the specifics allows for a deeper understanding of what needs to be addressed. Recognizing performance gaps not only highlights what is not working but also helps in setting measurable goals for improvement. This foundational analysis is essential to guide the further development of actionable solutions.